Recommended system specs for ZONZA

ZONZA supports modern browsers

ZONZA

Desktop

  • Internet Explorer 10+
  • Google Chrome on Windows and OS X
  • Firefox on Windows and OS X
  • Safari on OS X
Degraded support

Due to older technology some functions of the user interface might behave differently

  • Internet Explorer 8 & 9

Mobile and tablet devices

  • Safari on iPhone
  • Safari on iPad
  • Chrome on Android phone
  • Chrome on Android tablet

ZONZA Projects

Desktop

  • Internet Explorer 10+
  • Google Chrome on Windows and OS X
  • Firefox on Windows and OS X
  • Safari on OS X

Mobile and tablet devices

  • Safari on iPhone
  • Safari on iPad
  • Chrome on Android phone
  • Chrome on Android tablet
If you are unsure how to check these details on your machine please visit: supportdetails.com .

Native Browser Plugin (NPAPI) support

From Jan 2015 Google Chrome (32 onwards) has deprecated NPAPI, allowing 'native plugins' to extend the browser functionality.

To enable NPAPI plugins for Google Chrome:

  1. Open Chrome
  2. In the URL address bar, enter chrome://flags/
  3. Search for 'Enable NPAPI'
  4. Ensure the checkbox is checked

After enabling NPAPI plugins for Google Chrome, ensure the Media Shuttle Plugin is enabled (the Media Shuttle Plugin should be downloaded and installed if it isn't already - this is done when a user first tries to upload):

  1. In the URL address bar, type chrome://plugins/
  2. Search for MediaShuttlePlugin
  3. Enable it
  4. Restart your browser

Note: Chrome can still block the plugin at this stage. When using a feature that requires the Media Shuttle Plugin:

  1. Check the address bar for the jigsaw icon
  2. Click the jigsaw icon
  3. Select the Always allow plug-ins option
  4. Click Done (you may need to refresh the page)

From Sept 2015 Google Chrome (45 onwards) no longer supports the NPAPI plugin. To take advantage of accelerated plugin support, please use another browser, for example Firefox.

Using an unsupported browser/version may prevent certain features working as expected.

NOTE: For some older browser versions, ZONZA's file uploader and media players may require Adobe Flash Player to be installed.

Firewall requirements

ZONZA uses UDP communication to accelerate file transfers over Internet connections. If UDP is unavailable, ZONZA will use a TCP port but file transfer will then be much slower.

Please check with your IT department to ensure that your firewall allows outbound access to the following ports:

UDP TCP Addresses
49221–49231 49221 sigagt02.zonza.tv, 5.56.171.134